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Help > FAQ

How do I pay for my Dada subscription?

For your convenience, in lieu of a credit card, you pay directly from your phone. Your wireless phone bill will reflect the charges for the content you downloaded, so credit cards are not required. Your subscription will renew each month until you cancel it.

What does DRM-free mean?

All Dada MP3s can be legally downloaded and are DRM-free. DRM stands for Digital Rights Management which is the encrypting system that limits the use and transfer of MP3 files.

Because Dada MP3s are DRM-free, they can be transferred to any device, without restrictions. The music downloaded on Dada can be downloaded to your PC, and transferred to any PC, MP3-compatible phone or MP3 player, including the iPod. The tracks can also be burned to a CD to be listened to in your car or on your home stereo.

What can be found in the Music Store?

The Music Store section contains music by genre, but also in lists based on specific criteria: the newest tracks, the most popular tracks and featured tracks. In addition to MP3s, Dada also offers content to personalize your phone: ringtones, games, wallpapers and videos.

What is an Artist's space?

An Artist's Space is a section of the site dedicated to your favorite artist where you can see all of their content, buy and download tracks, add music to your library, share your favorites with your friends, leave comments, become a fan, and meet other fans like you!

How do I download content?

If you are a new member, you must first complete the sign-up process for Dada.net.

Once you’ve found an MP3 you want to download, click “Get It.” Then:

1) Sign Up: On the next page, fill in the requested information, read the subscription agreement and click "Enter."

2) Confirm: Once you receive your PIN message on your phone, you can either reply OK or enter it on the website. When you get confirmation that your sign-up was successful, you are ready to start downloading.

3) Your MP3 will begin to download to your PC. A pop-up window will appear, asking you to Open or Save the file. Choose Save and select a place on your computer to save the MP3. You have the choice of deciding which player you’d like to use as the default for opening your files. Select your preferred player, and click OK.

After your download is completed, it should open in the preferred player you specified.

Be sure to make sure you save your files in a safe place on your computer. Some browsers may save downloads to a “temporary” file. You can adjust your browser’s options/preferences to specify where your MP3s will be saved.

What are playlists?

Playlists are basically lists that contain your favorite songs.
You can create as many as you want and listen to them with the Dada Player.

To create a playlist, you have to add the songs to the the player by clicking the "+" button next to each track.
After you have chosen the songs you want, click Add all songs to playlist and then Create new playlist. Type in the title and the description for your new playlist. Then click Confirm.

When you want to listen to a certain playlist, all you have to do is click the tab Your Playlists, at the bottom of the player. Select the list you want to listen to by clicking Play all.

What happens if I download the same song twice?

If you accidentally download the same title twice within 24 hours, no credits will be deducted for the second download.

What does DRM-free mean?

How can I cancel my subscription?

Via SMS: You can cancel the service via SMS by sending "QUIT" (no quotes) to 63232

Through our Toll Free #: Call 1-800-631-0420 to speak with one of our agents who are available to assist you. You can also unsubscribe using our automated system.

Via E-mail: You can request cancellation via e-mail: help.us@dada.net. Be sure to include the 10-digit number attached to your subscription that you which to unsubscribe as this will expedite your request.

On the Web: You can also cancel your account through our website. To cancel your account online, log in and click here.

What are playlists?

How do I pay for my Dada subscription?

What can be found only on Dada?

Dada.net offers a low price for DRM-free MP3s, ringtones and other mobile content. Plus, we have an awesome music community where you connect with friends and meet new people with similar musical tastes. Finally, you have the ability to upload pics and videos, start a blog, send e-mails and more, all from one uniquely complete website.